Manufactured Home Dispute Resolution

To provide for a dispute resolution program for the timely resolution of disputes between manufacturers, retailers, and installers of manufactured homes regarding responsibility, and for the issuance of appropriate orders, for the correction or repair of defects in manufactured homes (Sec 5422(c)(12))
in each state that does not establish a HUD-approved dispute resolution program (Sec 5422(g)).

Agency - Department of Housing and Urban Development

The Department of Housing and Urban Development's mission is to increase homeownership, support community development and increase access to affordable housing free from discrimination. HUD fulfills this mission through high ethical standards, management and accountability, and by forming partnerships with community organizations.




Selected Recipients for this Program


RecipientAmount Start DateEnd Date
Institute For Building Technology And Safety $ 15,940,101   2012-07-26
Blh Technologies, Inc. $ 157,698   2011-04-082011-09-29
Hill Community Development Corporation-$ 15,000   2009-12-012009-12-31
United Way Of York County-$ 25,887   2009-11-30
Northeast Community Development-$ 60,000   2008-10-012009-11-30
Anawim Housing, Inc.-$ 288,971   2009-09-30
Arizona Dept Of Bld & Fire-$ 1   2008-10-012009-08-31
Omni Development Corporation-$ 180,000   2009-08-31
Mississippi Department Of Insurance $ 1,459,431   2005-10-01
Housing & Community Development, California Department Of $ 1,869,750   2005-10-01



Program Accomplishments

Not Applicable.

Uses and Use Restrictions

Manufacturers, retailers, or installers of manufactured homes may request dispute resolution services for the timely resolution of disputes as to the responsibility for the correction or repair of defects in manufactured homes that are reported during the 1-year period beginning on the date of installation.

(42USC5422(c)(12).

Manufactured home owners may initiate action under, and be observers to, the HUD Manufactured Home Dispute Resolution Program, as provided regulation (24CFR3288.15).

The program may only address disputes between manufacturers, retailers, and installers of manufactured homes regarding responsibility for the correction or repair of defects in manufactured homes that are reported during the 1-year period beginning on the date of installation.

Refer to HUD's website at www.hud.gov for additional information.

Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing. Detailed information and procedures are provided by regulation at 24CFR3288.

Eligibility Requirements

Applicant Eligibility

Refer to HUD's website at www.hud.gov for additional information.

Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing.

There is a link on the Manufactured Housing page for Dispute Resolution. Detailed information and procedures are provided by regulation at 24CFR3288.

Beneficiary Eligibility

The program may only address disputes between manufacturers, retailers, and installers of manufactured homes regarding responsibility for the correction or repair of defects in manufactured homes that are reported during the 1-year period beginning on the date of installation. Manufactured home owners may initiate action under, and be observers to, the HUD Manufactured Home Dispute Resolution Program, as provided regulation (24CFR3288.15). There must be an alleged defect in the manufactured home that was reported within one year of installation of the home. Refer to HUD's website at www.hud.gov for additional information. Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing. There is a link on the Manufactured Housing page for Dispute Resolution. Detailed information and procedures are provided by regulation at 24CFR3288.

Credentials/Documentation

Program regulations provide detailed guidance on who may request services and other mandatory criteria for participation in the program. Refer to HUD's website at www.hud.gov for additional information. Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing. Detailed information and procedures are provided by regulation at 24CFR3288. This program is excluded from coverage under 2 CFR 200, Subpart E - Cost Principles.

Aplication and Award Process

Preapplication Coordination

A state may propose to operate a dispute resolution program called for under the authorizing Act by submitting a plan for review and disposition by HUD.

If a state plan covering dispute resolution for manufactured homes is approved by HUD and implemented by a state, the program described herein is not applicable and HUD would not provide dispute resolution services in such state.

A list of states with approved plans is available. Refer to HUD's website at www.hud.gov for additional information.

Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing.

There is a link on the Manufactured Housing page for Dispute Resolution. Detailed information and procedures are provided by regulation at 24CFR3288.

Environmental impact information is not required for this program.

This program is excluded from coverage under E.O.

12372.

Application Procedures

This program is excluded from coverage under 2 CFR 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards. There are procedures and requirements for submitting information. Interested parties should thoroughly familiar themselves with this program and the detailed procedures that apply. Refer to HUD's website at www.hud.gov for additional information. Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing. Detailed information and procedures are provided by regulation at 24CFR3288.

Award Procedures

An award would be in the form of approval by HUD to initiate dispute resolution. Interested parties should thoroughly familiar themselves with this program and the detailed procedures that apply. Refer to HUD's website at www.hud.gov for additional information. Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing. Detailed information and procedures are provided by regulation at 24CFR3288.

Deadlines

Contact the headquarters or regional office, as appropriate, for application deadlines.

Authorization

Manufactured Housing Construction and Safety Standards Act as amended by the Manufactured Home Improvement Act of 2000, Executive Order Not applicable, Title 24, Part 3288, Public Law 93-383, 42 Stat. 5422(g), 42 U.S.C 5422(g).

Range of Approval/Disapproval Time

Interested parties should thoroughly familiar themselves with this program and the detailed procedures that apply. Refer to HUD's website at www.hud.gov for additional information. Select A-Z Index at the top right.

Appeals

Interested parties should thoroughly familiar themselves with this program and the detailed procedures that apply. Refer to HUD's website at www.hud.gov for additional information. Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing. Detailed information and procedures are provided by regulation at 24CFR3288.

Renewals

Not Applicable.

Assistance Considerations

Formula and Matching Requirements

Statutory formulas are not applicable to this program. Matching requirements are not applicable to this program. MOE requirements are not applicable to this program.

Length and Time Phasing of Assistance

A report alleging a defect in a manufactured home must be made within one year of installation of a new manufactured home. Thereafter, a request for dispute resolution concerning the reported defect may be submitted at any time. Interested parties should thoroughly familiar themselves with this program and the detailed procedures that apply. Refer to HUD's website at www.hud.gov for additional information. Select A-Z Index at the top right of the page and scroll the alphabetical list for Manufactured Housing. Detailed information and procedures are provided by regulation at 24CFR3288. See the following for information on how assistance is awarded/released: The regulations provide that upon determination that an eligible request for dispute resolution has been filed, the dispute resolution provider will send a notice of the request to the manufacturer, retailer and installer to the extent that the identify of each is provided in the request. Refer to 24CFR3288.30 for details.

Post Assistance Requirements

Reports

No reports are required.

Audits

No audits are required for this program.

Records

Reporting a defect is critical for a request for dispute resolution to be awarded. The regulations provide that: (d) Record of report?(1) To evidence timeliness. To establish timely reporting, the report of an alleged defect that is made to the manufacturer, retailer, installer, or a State Administrative Agency of the manufactured home should be done in a manner that will create a dated record of the report that demonstrates that the report was made within 1 year after the date of installation; for example, by certified mail, fax, or email. Persons who report an alleged defect by telephone should make a contemporaneous note of the telephone call, including date, time, the name of the person who received the report, the name of the business contacted, and the telephone number called. If the matter goes to arbitration, the arbitrator and HUD will review whether there is sufficient evidence to believe the report was made on a timely basis. (2) Obligation to retain. Each report of a defect, including logs of telephonic complaints, received by a manufacturer, retailer, a State Administrative Agency or installer, must be maintained for 3 years from the date of receipt. Refer to 24CFR3288.20.

Financial Information

Account Identification

86-8119-0-7-376.

Obigations

(Provision of Specialized Services) FY 15 Not Separately Identifiable; FY 16 Not Separately Identifiable; and FY 17 Not Separately Identifiable - Dispute resolution is a program within the comprehensive Manufactured Housing Construction and Safety Standards program.

Range and Average of Financial Assistance

This program does not provide direct financial assistance.

Regulations, Guidelines, and Literature

24CFR PART 3288 - MANUFACTURED HOME DISPUTE RESOLUTION PROGRAM

Information Contacts

Regional or Local Office

None.

Headquarters Office

Pamela B. Danner 451 Seventh St., SW, washington, District of Columbia 20410 Email: pamela.b.danner@hud.gov Phone: 202-402-7112

Criteria for Selecting Proposals

Not Applicable.



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