Multifamily Housing Service Coordinators

To link elderly, especially frail and disabled, or disabled non-elderly assisted housing and neighborhood residents to supportive services in the general community; to prevent premature and unnecessary institutionalization; and, to assess individual service needs, determine eligibility for public services
and make resource allocation decisions which enable residents to stay in the community longer.

Agency - Department of Housing and Urban Development

The Department of Housing and Urban Development's mission is to increase homeownership, support community development and increase access to affordable housing free from discrimination. HUD fulfills this mission through high ethical standards, management and accountability, and by forming partnerships with community organizations.

Office - See Regional Agency Offices.

Contact Multifamily Director in the nearest HUD Field Office.

Offices listed in Appendix IV of the Catalog.

Selected Recipients for this Program

RecipientAmount Start DateEnd Date
Channing Housing Associates, Llc $ 97,573   2021-01-012022-12-31
Hartford Preservation A Llc $ 77,235   2021-10-012022-12-31
Unity Housing Apartments Lp $ 182,938   2021-10-012022-12-31
Foundation Housing Ny Housing Development Fund Corporation $ 37,087   2021-10-012022-12-31
Maple Woods Elderly Apartments Lp $ 37,184   2021-10-012022-12-31
Abyssinian Housing Development Fund Corporation $ 423,360   2018-01-012022-12-31
E.c. Housing Development Fund Company, Inc. $ 251,004   2018-01-012022-12-31
Pio Vip Lp $ 354,307   2018-01-012022-12-31
Revere Elderly Housing Inc $ 224,978   2020-01-012022-12-31
Lh Tonawanda Towers Llc $ 98,316   2020-10-012022-12-31

Program Accomplishments

Not Applicable.

Uses and Use Restrictions

The service coordinator is a social service staff person hired by the development owner/management company to arrange a broad spectrum of services for residents which include, but are not limited to, the following: the provision of formal case management (i.e., the evaluation of health, psychological or social needs); educate residents and development management staff on issues related to aging-in-place and service coordination; monitor the provision of services, and act as an advocate for the resident in dealing with community service providers.

The service coordinator may not serve as the recreational or activities director for a development; provide supportive services directly, or assist with other administrative work associated with the development's operation during the time paid for by grant funds.

Provided in the Notice of Funding Availability (NOFA).

Eligibility Requirements

Applicant Eligibility

Eligible applicants are owners of Section 8 developments with project-based subsidy (including Rural Housing Service Section 515/8 developments); Section 202 developments as defined under 24 CFR Sections 277 and 885, and 221(d)(3) below-market interest rate and 236 developments which are insured or assisted (funded under Sections 24 CFR 221 Subpart C, 236, 277, 880, 881, 883, 885 and 886).

To be eligible, developments must also be current in mortgage payments.

Service coordinators for Congregate Housing Service Programs (CHSP), Section 202 developments with a Project Rental Assistance Contract (PRAC), and Section 811 developments are not eligible for funding.

Owners of Section 202 PRAC developments may request an increase in their PRAC to hire a Service Coordinator by following procedures in the Office of Housing's Management Agent Handbook 4381.5, Revision-2, Change-2, Chapter 8.

Beneficiary Eligibility

Eligible beneficiaries are residents of eligible housing or community residents who live in the vicinity of such housing. Service Coordination may be provided to elderly or disabled families. In particular, priority is given to residents who are frail (unable to perform at least three activities of daily living (ADLs)) or 'at risk' elderly persons who are unable to perform 1- 2 ADLs, or non-elderly disabled or temporarily disabled residents. At least twenty-five percent of the residents of a development must be frail, at risk, or non-elderly people with disabilities for that development to be eligible for funding.


As required in the NOFA published in the Federal Register. 2 CFR 200, Subpart E - Cost Principles applies to this program.

Aplication and Award Process

Preapplication Coordination

Preapplication coordination is not applicable.

Environmental impact information is not required for this program.

This program is excluded from coverage under E.O.


Application Procedures

This program is excluded from coverage under 2 CFR 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards. Applications must be submitted in accordance with the requirements in the NOFA published in the Federal Register.

Award Procedures

As described in the NOFA. All eligible applications will be selected through a national lottery.


Contact the headquarters or regional office, as appropriate, for application deadlines.


National Affordable Housing Act, Section 808, Public Law 101-625, as amended; Housing and Community Development Act of 1992, 42 U.S.C. 13632, Public Law 104-104, as amended; American Homeownership and Economic Opportunity Act of 2000, Section 851, Public Law 106-569, approved December 27, 2000.

Range of Approval/Disapproval Time

As specified in the NOFA.


Not Applicable.


At the end of the grant period, subject to the availability of appropriations, continued need, and compliance with grant requirements.

Assistance Considerations

Formula and Matching Requirements

This program has no statutory formula. This program has no matching requirements. MOE requirements are not applicable to this program.

Length and Time Phasing of Assistance

Funding term stated in the NOFA. Method of awarding/releasing assistance: quarterly.

Post Assistance Requirements


Financial and performance reporting as specified in the NOFA and grant agreement.

On-site management reviews done by HUD consistent with Development monitoring standards contained in HUD Handbook 4350.1, Chapter 6.

Federal Financial Report (Standard Form 425).

Multifamily Housing Service Coordinator Semi-annual Performance Report (form HUD-92456) and HUD Logic Model (form HUD-96010).

Line of Credit Control System (LOCCS) Payment Voucher (form HUD-500800-SCMF) and Federal Financial Report (Standard Form 425).

HUD Field Office Staffs are responsible for monitoring grant-funded activities and the use of grant funds.


No audits are required for this program.


Grantees required to maintain records as required by grant agreement. These requirements conform to OMB Circular No. A-110.

Financial Information

Account Identification



(Project Grants) FY 15 $86,000,000; FY 16 est $77,000,000; and FY 17 est $75,000,000 - Reported under program 14.157 for FY 10, FY 11, and FY 12.

Range and Average of Financial Assistance

$88,825 to $402,196; $171,064.

Regulations, Guidelines, and Literature

No regulations for this program, see the Office of Housing's Management Agent Handbook 4381.5, Revision-2, Change-2, Chapter 8. (available at HTTP://; the How-to Guide for Service Coordinators and the evaluation studies of the Service Coordinator Program available.

Information Contacts

Regional or Local Office

See Regional Agency Offices. Contact Multifamily Director in the nearest HUD Field Office. Offices listed in Appendix IV of the Catalog.

Headquarters Office

Carissa L. Janis, 451 7th St., SW Room 6146, Washington, District of Columbia 20410 Email: Phone: (202) 708-3000.

Criteria for Selecting Proposals

Criteria for selecting proposals are listed in the published Federal Register Program Notice of Funding Availability (NOFA).

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